For any specific shipping information or questions e-mail info@dohnash.com. Shipping times are estimates only and cannot be guaranteed.
Signature Upon Delivery
Please be advised some orders will require a signature upon delivery. We do this to ensure that the order doesn’t get left behind or potentially stolen. If you aren’t present upon delivery a notice card will be left requesting you to pick up your parcel at the specified post office. You will need government issued ID for the post office to verify & release your order. If not retrieved within 7 days, the parcel will be returned back to us. If the parcel is returned back to us or rejected, we will charge a $44 shipping & restocking fee per item.
Duties and Taxes:
Please note, this section only applies to orders shipping outside of Canada.
Customers living outside of Canada may incur duties, fees and import taxes upon delivery. This charge is ultimately determined by your local customs authority. Payment will be necessary to release your order from customs. Please note that these charges are sole responsibility of the customer. For more information, please consult your local customs office.
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